Our values

We're driven not only by a desire to work hand-in-hand with our clients to inspire change for people who are unwell, but also by our core emotive values that underpin who we are and the vibrant, positive culture within our team.

imagination

collaboration

empowerment

integrity

agility

Character
Character

Our team benefits

At emotive, we value your well-being and work-life balance. Here's a glimpse of the fantastic perks we offer to make your experience truly special:

Flexible Hours: Finish work at 3pm every Friday to kickstart your weekend early!
Time Off: Enjoy 25 days of annual leave, and guess what? You get your birthday off too! Plus, during the festive season, we close for 3 days over Christmas to ensure you have a relaxing break. And if you’re still wanting more, there is the option to purchase an extra 5 days annual leave.
Long-Term Rewards: After 5 years' dedicated service, you're eligible for a 6-week paid sabbatical to explore your passions and return rejuvenated!
Family Matters: Embrace the beautiful journey of parenthood with our enhanced maternity and paternity policies.
Financial Security: We've got your future secured with life assurance, private medical insurance, and a pension plan with up to 7% employee/employer contributions.
Extras and More!: Gain access to exciting perks through Vitality.

Join us and experience a workplace where your happiness and success are our top priorities!

Join our team

If we‘ve inspired you to make a change, we‘d love to hear from you! We‘re currently on the lookout for the following to come join our fun, friendly and hardworking team. If there’s not something below that suits your talents but you feel emotive could be the right home for you, email us your CV to join@emotiveagency.com we’d love to hear from you!

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Account Executive

At emotive, we are proud of our work, and we believe that our most valuable asset is our team members. We seek to hire extraordinary talent in those who share our core values and are committed to succeeding, delivering and growing. If you are looking for a rewarding career with a team that is making a real difference in the world of healthcare, look no further than joining the emotive family and becoming a part of an extraordinary effort to transform the lives of patients!

We’re looking for an Account Executive to contribute to the planning and delivery of account activities to the client’s satisfaction , ensuring quality deliverables on time and within budget. Ensuring that all project work is completed in accordance with processes, policies and practices.

As an Account Executive you will be responsible for the following:
  • Provide support to client services team members in the development and delivery of account activities for external customers
  • Attend client teleconferences and where appropriate, meetings, alongside other members of the account or project team. Maintain client contact as appropriate with the direction of other members of the account team
  • Take responsibility for the delivery of identified account activities; assist with the coordination of schedules for allocated projects or items in conjunction with account manager, keeping account manager informed of progress; liaise with internal departments as appropriate to coordinate delivery of projects
  • Develop and maintain overview of project budgets and track regularly to ensure cost effective delivery of projects, reviewing with Account Manager regularly to identify any issues
  • Undertake background research for, assist in development of new business and current account proposals where appropriate. Assist account manager in the identification of any potential needs of existing clients
  • Become familiar with the therapeutic areas of projects and develop understanding of client objectives, in addition to growing an understanding of pharmaceutical communications strategies and industry

Required knowledge, skills and abilities:

  • Good level of experience within a healthcare communications agency or scientific arena
  • Demonstrated ability to work in a fast-paced environment. Ability to maintain demanding timelines. Adaptability and flexibility to changing priorities and ability to work simultaneously on multiple priorities
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients
  • Exceptional attention to detail
  • Flexible personality and a quick learner who operates with a sense of urgency
  • Strong communication and interpersonal skills including developing customer service skills

Our rewards:

  • 25 days annual leave + bank holidays + 3 days off for Christmas + Birthday Day off
  • Early Finish Fridays – Office closes at 3pm on a Friday
  • Holiday purchase scheme
  • Enhanced Maternity and Paternity policies
  • 6 weeks paid sabbatical after 5 years’ service
  • Subsidised gym membership
  • Private medical insurance
  • Pension (up to 7% matching employee/employer contribution)
  • Life assurance
  • Support and well-being services
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Talent Community

Roles across: Medical, Client Services, Editorial and Creative – multiple levels

Location: London (hybrid)

At emotive, we believe in fostering a community of exceptional individuals who share a common dedication to excellence. By sharing your CV with our Talent Community, you are expressing not just your interest, but your eagerness to be a part of our journey!

Who are we?

emotive is a UK- and US-based medical communications agency that partners with life-science companies across medical & scientific affairs and brand & patient engagement. Our mission is to deliver brilliance in everything we do.

Over 10 years ago, we started on our journey to transform lives by inspiring change that has a positive impact on people’s health.

Today, with deep expertise in multiple therapy areas, including rare diseases, oncology and advanced therapies, we continue to inspire change by driving advocacy and uptake of life-changing therapies.

With the very best scientific, creative and digital minds, our team of over 80 talented professionals bring huge experience in medical, marketing, design and technology to provide brilliant medical communications support to all our client partners. Our values – INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT – are core to the way we work.

We are also very proud of our pro-bono work with Medics4RareDiseases (M4RD), now in its sixth year, providing commercial, creative and strategic expertise to support their mission to raise awareness of rare diseases within the medical curriculum and profession.

Part of Synaptiq health, our network also provides market access & HEOR consultancy and PR & advocacy support through our partners, Initiate and Beyond PR.

What are the benefits of joining emotive?

At emotive, we value your well-being and work-life balance. Here's a glimpse of the fantastic perks we offer to make your experience truly special:

Flexible hours: We invite you to finish work at 3 pm every Friday to kickstart your weekend early!
Time off: You can enjoy 25 days of annual leave, and guess what? You get your birthday off too! Plus, during the festive season, we close for 3 days to ensure you have a relaxing break. And if you’re still wanting more, there is the option to purchase an extra 5 days of annual leave.
Long-term rewards: After 5 years' dedicated service, you're eligible for a 6-week paid sabbatical to explore your passions and return rejuvenated!
Family matters: We welcome you to embrace the beautiful journey of parenthood with our enhanced maternity and paternity policies.
Financial security: We've got your future secured with life assurance, private medical insurance and a pension plan with up to 7% employee/employer contributions.
Commitment to development: Experience a commitment to your continuous learning and development with clear career pathways, tailored training and workshops. Your development is our priority!
Extras: You can gain access to exciting perks through Vitality, including free coffee, discounted gym memberships, a free Apple Watch and more.

What does emotive look for in a team member?

  • Collaboration: Your team spirit and ability to connect with others, fostering a positive environment where everyone's strengths shine.
  • Empowerment: Your proactive approach to work, taking ownership of tasks and always seeking ways to contribute and improve.
  • Imagination: Your creative mindset that brings fresh ideas to the table, contributing to a workplace culture that values innovation.
  • Agility: Your knack for thriving in the midst of change, embracing new ideas and turning challenges into opportunities.
  • Integrity: Your friendly and trustworthy approach to work, embodying honesty and reliability in everything you do.

If you find the idea of contributing to a dynamic team appealing, we invite you to submit your CV along with a cover letter detailing your professional journey, skills and aspirations.
Although there are currently no active positions at this time, registering your CV ensures that you will be considered for relevant opportunities as they arise.

We look forward to the possibility of collaborating with you in the future!

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Senior Account Manager

We’re looking for an experienced Senior Account Manager to plan and deliver across an array of account activities and programmes that meet client objectives, ensuring quality deliverables on time and within budget. They will identify, retain and grow business with current clients and line manage one or more Account Executives. Working closely with a Senior Account Director, you will be part of a dedicated ‘POD’ resource team of talented Client Services and Medical Writers who, together, are responsible for agile working with a defined cluster of our commercial Global, EU and US clients.

As a Senior Account Manager, you will be responsible for the following:

  • Build and maintain strong relationships with clients, serving as the primary point of contact within the agency
  • Understand clients' business objectives, market dynamics and therapeutic areas to effectively support their needs
  • Act as a trusted advisor, providing strategic guidance and innovative solutions to clients' medical communications challenges
  • Proactively identify new opportunities to expand client relationships and drive business growth
  • Oversee the end-to-end execution of projects, ensuring timely delivery, budget adherence and high-quality outcomes
  • Collaborate with internal teams, including Medical Writers, Creative Designers, Scientific Experts and Digital Specialists, to develop and implement integrated communication strategies
  • Monitor project progress, identify potential risks and proactively resolve issues to ensure successful project completion

Required knowledge, skills and abilities:

  • Proven experience as a Senior Account Manager or Account Manager within a medical communications agency. Extensive experience working on commercial projects is highly desirable
  • Bachelor's degree in life sciences, communications, marketing or a related field
  • Strong understanding of medical communications, healthcare regulations and industry guidelines
  • Excellent project management skills with the ability to handle multiple projects simultaneously
  • Exceptional interpersonal and communication skills, with the ability to build rapport with clients and internal stakeholders

Our rewards:

  • 25 days annual leave + bank holidays + 3 days off for Christmas + Birthday Day off
  • Early Finish Fridays – Office closes at 3pm on a Friday
  • Holiday purchase scheme
  • Enhanced Maternity and Paternity policies
  • 6 weeks paid sabbatical after 5 years’ service
  • Subsidised gym membership
  • Private medical insurance
  • Pension (up to 7% matching employee/employer contribution)
  • Life assurance
  • Support and well-being services